Co-operative Bank — Mobile banking
Secure, simple mobile banking for personal and small business customers across the UK.
Fast payments, balance management, biometric login and responsible security design.
Key features
Designed for everyday banking with privacy and transparency in mind.
- Instant balance and transaction feed
- Faster Payments and scheduled transfers
- Biometric authentication (Face ID / Touch ID)
- Card controls: freeze, limits and merchant blocks
Security & privacy
Our app follows industry standards for encryption, session management and data minimisation.
- End-to-end encryption for session data
- 2FA for high-risk actions
- Minimal data retention and transparent logs
Common questions
Get started — setup guide
Download the app from your store
Sign in with your Online Banking credentials
Set up biometric access and a secure PIN
Enable notifications to track activity
Supported devices
Our app supports modern iOS and Android devices. Minimum recommended versions:
- iOS 14 and later (iPhone 8 and newer)
- Android 9 and later (most devices from 2018+)
If your device is older, web banking remains available at our site.
Personalised support
Talk to our UK support team or visit a branch for help with mobile banking, account setup, and security advice.
Customer success
"The app lets me manage our small business account on the move — reliable and transparent." — A. Hughes, Manchester