About Co-operative Bank

Serving communities across the United Kingdom with ethical banking since our founding.

We prioritise transparency, responsible lending and community support.

Our mission

We exist to provide banking that respects customers, communities and the environment. Our decisions align to long-term social value rather than short-term profit.

  • Fair treatment of customers
  • Responsible lending and savings
  • Supporting local communities across the UK
Community banking

Values & governance

Integrity

Transparent policies, accountable leadership and clear reporting.

Sustainability

Reducing environmental impact and supporting green initiatives.

Community

Backing charities, cooperatives and local projects across the UK.

Governance report
Board meeting
CEO photo

A. Morgan

Chief Executive Officer

Leading our strategy to balance community impact with financial resilience across the UK.

Leadership & team

A diverse team of banking professionals, community specialists and sustainability experts.

Team member
S. Patel
Head of Retail
Team member
L. O'Connor
Sustainability Lead

Interested in joining our team? View current opportunities on our careers page.

Sustainability & impact

We publish annual reports and set measurable targets for carbon reduction, responsible lending and community grants.

-22%
Scope 1 & 2 emissions since 2020
£4.2M
Community grants in 2025
45%
Loans supporting social enterprises
YearCarbon reductionCommunity spend
202312%£2.1M
202418%£3.0M
202522%£4.2M

Frequently asked questions

Ethical banking means our lending and investment decisions consider social and environmental impact alongside financial return.

Yes — our digital onboarding is available for personal and small business accounts. Visit our mobile banking page for details.

Through grant programmes, community partnerships and preferential lending for social enterprises — details are in our annual impact report.

Still need help? Contact our support team.

Our history in brief

From community roots to a national presence — our bank has grown while keeping cooperative principles at heart.

Historical archive
Early branch
Community event